At Lowell Five Bank, our mission is to meet the financial desires and needs of our customers. As professionals entrusted with sensitive personal and financial information, we respect the privacy of our customers and are committed to treating customer information responsible. Our Privacy Policy serves as a standard for all our employees regarding the collection, use, retention, and security of your information.
We believe the confidentiality and protection of your customer information is one of our fundamental responsibilities and that your trust is one of our most important assets. Thus, the safekeeping of your customer information is a priority at The Lowell Five.
We collect, use and retain information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes. We use information to administer your records, accounts and funds; to comply with certain laws and regulations; to protect your accounts from fraud and misuse; and to understand your financial needs so that we can provide you with quality products and superior service. The following information helps explain these concepts in more detail.
Information We Collect
We collect personal and financial information about you from the following sources:
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Information we received from you on applications and other forms (such as your name, address, social security number, assets, and income);
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Information about your transaction with us or others, such as your account balance, payment history, and parties to
transactions; and
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Information we receive from a consumer-reporting agency, such as your credit history and creditworthiness.
This information we collect is called nonpublic personal information.
Information We Disclose
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. We may disclose all of the information we collect, as described above, to nonaffiliated third parties that perform administrative, processing and other account service, to companies that market services on our behalf, or to other financial institutions with whom we have joint marketing agreements.
When the Bank conducts business with service providers and suppliers, we require these entities to maintain standards to protect the privacy of customer information that is provided to them.
Protection and Confidentiality of Information
The Lowell Five is committed to the security of your information. We restrict access to customer information form being accessed by unauthorized third parties. We maintain physical, electronic, and procedural safeguards that comply with regulatory standards to protect your information.
Maintenance of Account Information
We continually strive to maintain complete and accurate information about you and your accounts. If you believe that our records contain inaccurate or incomplete information about your, please notify us. We will investigate your concerns and correct any inaccuracies as quickly as possible.
Internet Privacy
Visitors to our Web site remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:
The Bank may use this information to create summary statistics and to determine the level of interest in information available on our site.
Visitors to our site may elect to provide us with personal information via E-mail or online registration forms. This information is used internally, as appropriate, to process the sender’s request. It will not be disseminated or sold to other organizations.
Some areas of our web site may use a "cookie" temporarily stored in the visitor’s computer memory (RAM) to allow the web server to log the pages you use within the site and to know if you have visited before.
Please be aware that our Privacy Policy only applies while you at The Lowell Five’s Website, and does not apply if you leave our web site by following any links we may have provided for your convenience.
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