Glossary

Account Type: A category of bank account, for example: checking account, savings account, etc.

Bank Account: Refers the account that you select during each bill payment process. This account will be debited (or have money withdrawn) for the bill payment

Bill Pay Dashboard: The default Bill Payment page from which you can perform all of your bill payment activities.

Business Day: Refers to each day from Monday through Friday, excluding holidays.

Category: An option for grouping your payees and/or payments for reporting purposes

Confirmation Number: A unique number assigned to each activity (that occurs to add or change data) for the purpose of identifying and tracking the activity. For example, a number may be assigned when: a payee is added or updated; a payment is set up or updated; or the eBills feature is activated or deactivated for a payee.

eBill: An electronic copy of a payee bill or statement. If you have registered directly with your payees to receive electronic bills, you can authorize the system to receive and display copies of eBills from specific payees on Bill Payment pages. This allows you to conveniently see eBill due dates and amounts.

Est. Delivery Date: The date on which the system estimates that payment will be delivered to the appropriate payee. This estimation is based on specific information about each payee and how the payee receives payments (or how the payments are delivered) and assumes that you have provided accurate payment instructions.

Expedited Payment: If this optional feature is available, a retail or business user may expedite a check payment to guarantee delivery to the payee by the end of the next business day.

Invoice Payment: A payment that is made by check and includes an attached breakdown of invoice details specified by a business user when setting up the payment.

Memo: A short note that can be included with payment details. Each memo is retained in payment history and a check payment displays the memo on the appropriate check.

Nickname: A personalized name that you can assign to a payee in your payee list for your own purposes.

Payee: The company, entity, or person to whom a payment is made.

Payee Account: A number assigned by your payee to identify the account you hold with that payee.

Payee List: The list of payees you create for your own use in the system. Your payee list can consist of both Public and Private payees, which you can update at any time.

Payee Name: The name of the payee to whom a payment will be sent. The Payee name for Public payees is determined by the system; the Payee name for Private payees is created and maintained by you.

Payment Alert: A short message intended to notify you of a specific payment condition upon request. You can select one or more alerts when each payment is set up and when a pending payment is updated.

Payment Calendar: The calendar that displays a monthly view of all your bill payment activity in the past, present, and future.

Payment Frequency: The timing at which recurring payments repeat as follows:

Weekly: Payments occur every 7 days from the start date. If the next scheduled date is a non-business day, the payment will occur on the next business day.
Every Two Weeks: Payments repeat every 14 days from the start date. If the next date is a non-business day, the payment will occur on the next business day.
Monthly: Payments occur each month on the same date as the start date selected for the initial payment. If the 31st is selected as the start date for the initial payment, the next scheduled payment occurs on the last day of the next calendar month. If the next date is a non-business day, the payment will occur on the next business day.
Twice A Month: Payments repeat approximately 15 days apart. If the next scheduled date is a non-business day, the payment will occur on the next business day.
Every Two Months: Payments occur at two month intervals on the same date as the start date selected for the initial payment. If the 31st is selected as the start date for the initial payment, the next scheduled payment occurs on the last day of a calendar month. If the next scheduled date is a non-business day, the payment will occur on the next business day.
Quarterly: Payments repeat each quarter on the same date as the start date selected for the initial payment. If the 31st is selected as the start date, the next scheduled payment occurs on the last day of a calendar month. If the next date is a non-business day, the payment will occur on the next business day.
Every Four Months: Payments repeat at four month intervals on the same date as the start date selected for the initial payment. If the 31st is selected as the start date, the next payment occurs on the last day of a calendar month. If the next date is a non-business day, the payment will occur on the next business day.
Twice A Year: Payments occur at six-month intervals on the same date as the start date selected for the initial payment. If the 31st is selected as the start date, the next scheduled payment occurs on the last day of a calendar month. If the next date is a non-business day, the payment will occur on the next business day.
Yearly: Payments repeat at twelve month intervals on the same date as the start date selected for the initial payment. If the 31st is selected as the start date, the next scheduled payment occurs on the last day of a calendar month. If the next date is a non-business day, the payment will occur on the next business day.

Payment History: The record of a payment that has already been processed. All aspects of the payment are retained in payment history, including the current 'payment status.’

Payment Method: Indicates whether a payment is performed via an electronic transmission or a check mailed through the US Postal Service (USPS).

Payment Status: Describes the payment's current 'step' within the overall bill payment process. The status of a payment changes as the payment moves from one step to another as follows:

Note: The Failed, Rejected, and Returned status do not apply when a payment is successfully processed.

In Process: The system has started processing your payment as instructed.
Failed: The system was unable to process your payment because there were insufficient funds in your bank account to cover the payment amount.
Sent: Your payment was sent to the payee either electronically or by check.
Rejected: Your payee would not accept your payment through electronic transmission so the payment amount has been returned to you.
Returned: Your payee was unable to post your payment and has returned the payment amount to you.
Mailed: Your check payment was mailed to your payee.
Delivered: Your payment was delivered to your payee.
Cleared: Your payee has cashed or deposited your check payment, and the check has cleared your bank account.

Paytrack Details: Provide a check number and image (for each check payment), and the recorded date and time associated with each step in the payment process, from the initial set-up of a payment through its current or final status.

Pending Payment: Represents a payment that has been set up and is scheduled to be sent at some future date. All payments are considered 'pending' from the time they are initially set up, until the time processing begins on the 'Send Date'.

Private Payee: A payee that is created by you and does not exist within the system’s payee database (or master list). You must provide and maintain all the detailed information for each Private payee such as the payee’s name and remittance address. Each payment to a Private payee is delivered by check to the remittance address at the time payment processing begins on the Send Date.

Public Payee: A payee that exists within the system’s payee database (or master list) and is available for you to include in your own payee list after your payee account number has been validated. Public payee details including the payee name and remittance address are managed centrally by the system to ensure fast payment delivery and posting. Payments to most Public payees are delivered electronically, however a small number of Public payees that do not accept electronic payments receive their payments by check.

Recurring Payment: A payment that has been set up to repeat at a pre-determined schedule using the original payment instructions for the payee and amount. Any of the following frequencies or schedules can be selected for a recurring payment (refer to the Payment Frequency term for details):

Weekly
Every Two Weeks
Monthly
Twice a Month
Every Two Months
Quarterly
Every Four Months
Twice a Year
Yearly

Send Date: Date on which a payment is processed and sent to the payee.

Top Payee List: The most frequently used payees, displayed in a list for your easy selection and addition to your payee list.