Manage ACH Templates

The Templates page lists summary data for all of the ACH templates created for your business or credit union and any related subsidiary companies. To access this page, click the Cash Management tab at the top of any business online banking page followed by View ACH Templates in the ACH section of the Cash Management page.

On the Templates page, you can perform the functions described in the following sections:

You must have the ACH Set up Templates right (defined as described in the Adding a New User section) to perform this procedure.

  1. Click Create a Template at the top of the Templates page.
  2. When the ACH – Create a New ACH Template page displays:
    1. If the Company (or Credit Union) dropdown list displays with the All Companies default, select the name of a subsidiary company or credit union to create the new ACH template for a specific company/credit union.
    2. In the Create dropdown list, select Create an ACH Template.
    3. Select the appropriate type in the ACH Type dropdown list. The types are described in the ACH Types section. Specific types are selected for your company/credit union as described in the Editing Company Setup Data section.
    4. Click Create.
  3. When the Step 1 Description page displays:

    4. Note: Note: All of the fields marked with an asterisk are required. The ACH Type field displays the type selected in the previous step and cannot be changed.

    1. Type a Name and an optional Description for the new ACH set.
    2. If applicable, the Company or Credit Union field displays the name of the subsidiary company or credit union selected in the previous step that can be changed.
    3. If the Offset Account field displays, select the account to be used for the debit/credit offset.
    4. Select the appropriate Same Day option from the dropdown. The Not Same Day (default) option indicates the ACH set uses standard ACH processing. The other Same Day options indicate the cutoff times the financial institution defined for releasing batches for Same Day ACH processing.

      5. Note: Click the What is Same Day? link for additional information regarding Same Day ACH processing.

    5. Select the Set Security to Sensitive checkbox if only users with Sensitive ACH rights can access the new template (refer to the Adding a New User section).
    6. If you are creating a type of “CCD” template (e.g., a To/from Corporate Accounts, Child Support, Federal Taxes or State Taxes set), you can select or clear the Send Zero Dollar checkbox to allow transactions with a zero dollar amount to be sent from the template.
    7. If appropriate and if this field displays, type new or changed addenda information that will be appended to all the transactions in the template in the Addenda For All field. Click the eraser icon to clear the addenda data from all the transactions.
    8. Select the appropriate Recurring radio button. The Recurring radio button is used to create a batch which is automatically generated ahead of time. If Recurring is selected, additional fields display:
      1. Select the Frequency.
      2. Select the appropriate Endsbradio button. If After is selected enter a number in the Batches field.
      3. Enter a Next Recurring Date or use the calendar to select a date.

      Note: ACH recurring templates do not apply to same-day ACH transactions.

    9. Click Continue to go to the next step or Cancel to return to the Templates page.
  4. On the Step 2 Transaction Details page:
    1. Perform any of the functions listed below to add, edit, or delete transactions for the new template on this page. If you are creating a “CCD” template to pay corporate Federal or State taxes, the transaction fields are replaced by tax ID, payment code, receiving DFI company, tax period, and amount fields. Separate fields display for a “CCD” template created to pay Child Support such as DFI account number and ID, company name, payment amount, FIPS code, and other ID fields.

      2. If the business is set to generate an offset transaction, the Withdrawal column does not display on the Step 2 Transaction Details page; otherwise, the Withdrawal column displays to enter the offset transaction amount.

      Note: When a transaction is added or changed, an error message displays if an item limit for ACH transactions is exceeded. Item limits are defined as described in the Editing Company Setup Data section.

      To …

      Go to this section …

      Import transactions

      Importing ACH Transactions

      Import amounts for transactions

      Importing ACH Transaction Amounts

      Add transactions

      Adding ACH Transactions

      Find a routing number for any transaction

      Finding Routing Numbers

      Validate all the routing numbers

      Validating Routing Numbers

      Find transactions

      Finding Transactions

      Edit transactions

      Editing ACH Transactions

      Append information to a transaction

      Adding a Transaction Addendum Record

      Delete a transaction

      Deleting a Transaction

    2. Click Save to save all the new transaction data and go to the next step, Back to return to the Step 1 page to change the descriptive data for the template, or Cancel to return to the Templates page.
  5. On the Step 3 Confirmation page:
    1. Below the “Your ACH Template has been saved” message, you can select the Save as an ACH checkbox to save the new template with all the transaction data as an ACH set.
    2. If you select the Save as an ACH checkbox:
      • An Effective Date field displays, type the effective date in the format MM/DD/YYYY for the transactions in the new ACH set or click the calendar icon to find a date.

      Note: The following Approve and/or Release checkboxes display if you are assigned Approval and Release ACH rights (refer to the Adding a New User section) and if approvals are required for the type of ACH sets you are creating (refer to the Editing Company Setup Data section).

      • Select the Approve checkbox to approve the new set immediately,
        OR
      • Select both the Approve and the Release checkboxes to approve and release the new set immediately. (Do not check Release without Approve.)
    3. Click Done to complete the process to create the new ACH template.
  1. If your business has subsidiary companies, a Choose Company or Credit Union dropdown list displays at the top of the page with the All Companies (or Credit Unions) default selected. To view ACH sets for one subsidiary company or credit union only, select its name in the dropdown list.
  2. To select the columns listed on the page:
    1. Click Choose Columns. The Choose Columns pop-up displays.
    2. Select or clear the columns you want to appear on the page. The Name column always displays and is not included in the list.
    3. Click Save to save the selected columns or Cancel to return to the page without changing the columns.
  3. To view detailed data for any ACH template listed on the page:
    1. Click the name of the template identified in the Name column. The ACH – View an ACH Template page displays with data describing the template and each ACH set in the template.
    2. To return to the Templates page, click Return to List.
  4. If multiple pages of ACH templates are available, use the page controls at the bottom of the Templates page to move backward or forward between pages, enter a specific page to display, or change the number of templates listed on each page.
  1. Click any column header listed on the page, except for Actions, to sort the ACH templates by the values in the column. For example, click the Deposit Total header to sort data by the values in the Deposit Total column. The direction of the sort (ascending/descending) is indicated by the up/down indicator next to the header.
  2. To change the direction of a sort, click the column header again.

Note: When a column header is initially clicked to sort ACH templates by the values in the column, data sorts in ascending order by the values. Click the header again to sort the templates in descending order.

To create a new ACH template by copying all the data defined for an existing template including transactions:

Note: You must have the ACH Set up Templates right (defined as described in the Adding a New User section) to perform this procedure.

  1. In the Actions column on the same row as the existing template:
    1. Click the down arrow in the column.
    2. In the dropdown list of actions, select Copy.
    3. Click Go at the bottom of the dropdown list.
  2. When the ACH – Copy ACH Template, Step 1 Description page displays with descriptive data for the selected template:

    3. Note: All of the fields marked with an asterisk are required. The data in the ACH Type along with the Company and Offset Account fields (if they display) cannot be changed.

    1. Type a Name and an optional Description for the new template.
    2. Select the Set Security to Sensitive checkbox if only users with Sensitive ACH rights can access the new template (refer to the Adding a New User section).
    3. If you are copying a type of “CCD” template (e.g., a To/from Corporate Accounts, Child Support, Federal Taxes or State Taxes set), you can select or clear the Send Zero Dollar checkbox to allow transactions with a zero dollar amount to be sent from the template.
    4. If appropriate and if this field displays, type new or changed addenda information that will be appended to all the transactions in the template in the Addenda for All field. Click the eraser icon to clear the addenda data from all the transactions.
    5. Click Continue to go to the next step or Cancel to return to the Templates page.
  3. On the Step 2 Transaction Details page:
    1. Perform any of the functions listed below to add, edit, or delete transactions for the new template on this page. If you are creating a “CCD” template to pay corporate Federal or State taxes, the transaction fields are replaced by tax ID, payment code, receiving DFI company, tax period, and amount fields. Separate fields display for a “CCD” template created to pay Child Support such as DFI account number and ID, company name, payment amount, FIPS code, and other ID fields.

      2. Note: When a transaction is added or changed, an error message displays if an item limit for ACH transactions is exceeded. Item limits are defined as described in the Editing Company Setup Data section.

      To …

      Go to this section …

      Import transactions

      Importing ACH Transactions

      Import amounts for transactions

      Importing ACH Transaction Amounts

      Add transactions

      Adding ACH Transactions

      Find a routing number for any transaction

      Finding Routing Numbers

      Validate all the routing numbers

      Validating Routing Numbers

      Find transactions

      Finding Transactions

      Edit transactions

      Editing ACH Transactions

      Append information to a transaction

      Adding a Transaction Addendum Record

      Delete a transaction

      Deleting a Transaction

    2. Click Save to save all the transaction data on the page and go to the next step, Back to return to the Step 1 page to change the descriptive data for the new ACH template, or Cancel to return to the Templates page.
  4. On the Step 3 Confirmation page:
    1. Below the “Your ACH Template has been saved” message, you can select the Save as an ACH checkbox to save the new template with all the transaction data as an ACH set.
    2. If you select the Save as an ACH checkbox:
      • An Effective Date field displays, type the effective date in the format MM/DD/YYYY for the transactions in the new ACH set or click the calendar icon to find a date.

        • Note: The following Approve and/or Release checkboxes display if you are assigned Approval and Release ACH rights (refer to the Adding a New User section) and if approvals are required for the type of ACH sets you are creating (refer to the Editing Company Setup Data section).

      • Select the Approve checkbox to approve the new set immediately,
        OR
      • Select both the Approve and the Release checkboxes to approve and release the new set immediately. (Do not check Release without Approve.)

    3. Click Done to complete the process to create the new ACH template copied from an existing template.

You must have the ACH Set up Templates right (defined as described in the Adding a New User section) to perform this procedure.

  1. In the Actions column on the same row as the ACH template that you want to edit:
    1. Click the down arrow in the column.
    2. In the dropdown list of actions, select Edit.
    3. Click Go at the bottom of the dropdown list.
  2. When the ACH – Edit an ACH Template, Step 1 Description page displays with descriptive data for the selected template:

    3. Note: All of the fields marked with an asterisk are required. The data in the ACH Type field cannot be changed.

    1. If appropriate, edit the Name and optional Description for the template.
    2. If the Company or Credit Union dropdown list displays, you can select a different subsidiary company or credit union for the template.
    3. When the Offset Account field displays, you can select another account to be used for the debit/credit offset.
    4. Select the appropriate Same Day option from the dropdown. The Not Same Day (default) option indicates the ACH set uses standard ACH processing. The other Same Day options indicate the cutoff times the financial institution defined for releasing batches for Same Day ACH processing.

      5. Note: Click the What is Same Day? link for additional information regarding Same Day ACH processing.

    5. Select the Set Security to Sensitive checkbox if only users with Sensitive ACH rights can access the new template (refer to the Adding a New User section).

    6. If you are editing a type of “CCD” template (e.g., a To/from Corporate Accounts, Child Support, Federal Taxes or State Taxes set), you can select or clear the Send Zero Dollar checkbox to allow transactions with a zero dollar amount to be sent from the template.
    7. If appropriate and if this field displays, type new or changed addenda information that will be appended to all the transactions in the template in the Addenda for All field. Click the eraser icon to clear the addenda data from all the transactions.
    8. Click Continue to go to the next step or Cancel to return to the Templates page.
  3. On the Step 2 Transaction Details page:
    1. Perform any of the functions listed below to add, edit, or delete transactions for the template on this page. If you are editing a “CCD” template to pay corporate Federal or State taxes, the transaction fields are replaced by tax ID, payment code, receiving DFI company, tax period, and amount fields. Separate fields display for a “CCD” template created to pay Child Support such as DFI account number and ID, company name, payment amount, FIPS code, and other ID fields. These fields can also be changed.

      2. If the business is set to generate an offset transaction, the Withdrawal column does not display on the Step 2 Transaction Details page; otherwise, the Withdrawal column displays to enter the offset transaction amount.

      Note: When a transaction is added or changed, an error message displays if an item limit for ACH transactions is exceeded. Item limits are defined as described in the Editing Company Setup Data section.

      To …

      Go to this section …

      Import transactions

      Importing ACH Transactions

      Import amounts for transactions

      Importing ACH Transaction Amounts

      Add transactions

      Adding ACH Transactions

      Find a routing number for any transaction

      Finding Routing Numbers

      Validate all the routing numbers

      Validating Routing Numbers

      Find transactions

      Finding Transactions

      Edit transactions

      Editing ACH Transactions

      Append information to a transaction

      Adding a Transaction Addendum Record

      Delete a transaction

      Deleting a Transaction

    2. Click Save to save all the transaction data on the page and go to the next step, Back to return to the Step 1 page to change the descriptive data for the template, or Cancel to return to the Templates page.
  4. On the Step 3 Confirmation page:
    1. Below the “Your ACH Template has been saved” message, you can select the Save as an ACH checkbox to save the new template with all the transaction data as an ACH set.
    2. If you select the Save as an ACH checkbox:
      • An Effective Date field displays, type the effective date in the format MM/DD/YYYY for the transactions in the new ACH set or click the calendar icon to find a date.

        • Note: The following Approve and/or Release checkboxes display if you are assigned Approval and Release ACH rights (refer to the Adding a New User section) and if approvals are required for the type of ACH sets you are creating (refer to the Editing Company Setup Data section).

      • Select the Approve checkbox to approve the new set immediately,
        OR
      • Select both the Approve and the Release checkboxes to approve and release the new set immediately. (Do not check Release without Approve.)

    3. Click Done to complete the process to create the new ACH template copied from an existing template.

The Reversal feature allows you to reverse all of the transactions in an ACH template with an ACH type of “CCD” (To/from Corporate Accounts) or “PPD” (To/from Personal Accounts). There are a number of limitations that apply to this feature as described in the Using the ACH Transaction Reversal Feature section.

  1. In the Actions column on the same row as the ACH template that you want to reverse:
    1. Click the down arrow in the column.
    2. In the dropdown list of actions, select Reverse.
    3. Click Go at the bottom of the dropdown list.
  2. When the ACH – Reverse ACH Template, Step 1 Description page displays with descriptive data for the selected template:

    3. Note: All of the fields marked with an asterisk are required. The data in the ACH Type along with the Company and Offset Account fields (if they display) cannot be changed.

    1. REV displays as a prefix for both the Nameand optional Description for the new (reversed) ACH set. Also, the current date in the format YYYYMMDD after the Description (for example, REV Payroll 20110628). You can change the Name and Description.

    2. If appropriate, select or clear the Set Security to Sensitive checkbox to indicate if only users with Sensitive ACH rights can access the new template (refer to the Adding a New User section).

    3. If you are editing a type of “CCD” template (e.g., a To/from Corporate Accounts, Child Support, Federal Taxes or State Taxes set), you can select or clear the Send Zero Dollar checkbox to allow transactions with a zero dollar amount to be sent from the template.
    4. If appropriate and if this field displays, type new or changed addenda information that will be appended to all the transactions in the template in the Addenda for All field. Click the eraser icon to clear the addenda data from all the transactions.
    5. Click Continue to go to the next step or Cancel to return to the Templates page.
  3. On the Step 2 Transaction Details page:
    1. Perform any of the functions listed below to add, edit, or delete transactions:

      2. Note: When a transaction is added or changed, an error message displays under the transaction row if an item limit defined for ACH transactions is exceeded.

      To …

      Go to this section …

      Import transactions

      Importing ACH Transactions

      Import amounts for transactions

      Importing ACH Transaction Amounts

      Add transactions

      Adding ACH Transactions

      Find a routing number for any transaction

      Finding Routing Numbers

      Validate all the routing numbers

      Validating Routing Numbers

      Find transactions

      Finding Transactions

      Edit transactions

      Editing ACH Transactions

      Append information to a transaction

      Adding a Transaction Addendum Record

      Delete a transaction

      Deleting a Transaction

    2. Click Save to save all the transaction data on the page and go to the next step, Back to return to the Step 1 page to change the descriptive data for the template, or Cancel to return to the Templates page.
  4. On the Step 3 Confirmation page:
    1. Below the “Your ACH Template has been saved” message, you can select the Save as an ACH checkbox to save the reversed template with all the transaction data as an ACH set.
    2. If you select the Save as an ACH checkbox:
      • An Effective Date field displays, type the effective date in the format MM/DD/YYYY for the transactions in the new ACH set or click the calendar icon to find a date.

        • Note: The following Approve and/or Release checkboxes display if you are assigned Approval and Release ACH rights (refer to the Adding a New User section) and if approvals are required for the type of ACH sets you are creating (refer to the Editing Company Setup Data section).

      • Select the Approve checkbox to approve the new set immediately,
        OR
      • Select both the Approve and the Release checkboxes to approve and release the new set immediately. (Do not check Release without Approve.)

    3. Click Done to complete the process to create the reversed template.

To delete one or more templates listed on the Templates page under the Awaiting Approval tab:

  1. Choose each template to be deleted by selecting the small box next to the Name of the template. You can also select the small box next to the Name column header to select all of the templates for deletion.
  2. Click Delete.
  3. When the Confirmation page displays, click YES-DELETE to confirm the deletion or NO to stop this process.

If your business uses ACH recurring templates, you can view a list of them:

  1. Click View Recurring Templates at the top of the ACH Templates page.
  2. The View Recurring Templates page displays a list of ACH recurring templates.
    • The Recurring Next Effective Date column shows the effective date for the next scheduled recurring batch.
    • The Remaining Recurrences column shows the number of recurrent batches left to create according to the total number of recurrences set up for that batch.
    • The print icon is available for printing one or all pages.
  3. Click Cancel to exit the ACH Recurring Templates page.

Note: ACH recurring templates display until the template is changed to non-recurring, or it is deleted.

To export all of the data contained in an ACH template to create a backup copy of the template data in the NACHA format:

Note: This procedure cannot be performed for a template created with an ACH type of Child Support, Federal Taxes, or State Taxes.

  1. In the Actions column on the same row as the template:
    1. Click the down arrow in the column.
    2. In the dropdown list of actions, select Export ACH.
    3. Click Go at the bottom of the dropdown list.
  2. When a File Download window prompts you to open or save the export file, click Save, then name and save the file to a selected location.

For considerations that apply after you create the export file, refer to the ACH Export Files section.

To export all of the data contained in an ACH template to create a backup copy of the template data in the comma separated (CSV) format:

Note: Note: This procedure cannot be performed for a template created with an ACH type of Child Support, Federal Taxes, or State Taxes.

  1. In the Select Action column on the same row as the template:
    1. Click the down arrow in the column.
    2. In the dropdown list of actions, select Export CSV.
    3. Click Go at the bottom of the dropdown list.
  2. When a File Download window prompts you to open or save the export file, click Save, then name and save the file to a selected location.

For considerations that apply after you create the export file, refer to the ACH Export Files section.

1. Click the Print icon at the top of the page.

2. When the Confirmation pop-up displays, select the Current Page or the All Pages option to print only the current page of ACH data or all the ACH data.

3. Click Print to print the requested data or Cancel to return to the Templates page.