Manage Active ACH Transaction Sets

The Manage Active ACH page lists summary data for all active ACH transaction sets created for your business or credit union and any related subsidiary companies. To access this page, click the Cash Management tab at the top of any business online banking page followed by the ACH navigation link.

On the Manage Active ACH page, you can perform all of the functions described in the following sections:

Note: An ACH template can be created on the Manage Active ACH page or the Templates page. This function is described in the Creating an ACH Template section.

You must have the Add ACH Transactions right (defined as described in the Adding a New User section) to perform this procedure.

  1. Click Create an ACH at the top of the Manage Active ACH page.

  2. When the ACH – Create a New ACH page displays:

    1. If the Company (or Credit Union) dropdown list displays with the All Companies default, select the name of a subsidiary company or credit union to create each new ACH set for a specific company/credit union.

    2. In the Create dropdown list, select An ACH from a Template.

    3. Select the appropriate type or All ACH Types in the ACH Type dropdown list. The types are described in the ACH Types section. Specific types are selected for your company/credit union as described in the Editing Company Setup Data section.

  3. When a list of templates created for the selected ACH Type or types and (if applicable) company/credit or companies/credit unions displays under the Select Template heading:

    1. Click the radio button next to the appropriate template to select it. Each template is defined by a Name, ACH Type, Description, a Company or Credit Union (if applicable), the number of Transactions created for the template, and the resulting Deposit Total and Withdrawal Total.

    2. Click Create.

  4. The next ACH – Create a New ACH page lists the ACH Type for the selected template, followed by the template’s Name and Description. When this page displays:

    1. In the Effective Date field, type the effective date in the format MM/DD/YYYY for the transactions in the new ACH set or click the calendar icon to find a date.

      2. Note: Debit and credit transactions are created based on the number of days your financial institution has defined for On-Us and Transit, Debit, and Credit lead days. An effective date that does not meet the minimum lead days requirement will not be accepted.

    2. If appropriate, you can either:

      • Select the Approve check box to approve the new set immediately,
        OR

      • Select both the Approve and Release check boxes to approve and release the new set immediately.

      3. Note: The Approve and/or Release check boxes display if you are assigned Approval and Release ACH rights (refer to the Adding a New User section) and if approvals are required for the type of ACH set you are creating (refer to the Editing Company Setup Data section).

    3. Click Save to complete the process to create the new ACH set or Cancel to return to the ACH – Create a New ACH page.

You must have the Add ACH Transactions right (defined as described in the Adding a New User section) to perform this procedure.

  1. Click Create Multiple ACH at the top of the Manage Active ACH page.

  2. When the ACH – Create Multiple ACH page displays:

    1. In the Apply to Selected section, you can define data and options in the following fields that will apply to all the ACH sets created using the templates selected on the page:

      • In the Effective Date for all field, type an effective date in the format MM/DD/YYYY for all the transactions in each new ACH set or click the calendar icon to find a date.

        • Note: Debit and credit transactions are created based on the number of days your financial institution has defined for On-Us and Transit, Debit, and Credit lead days. An effective date that does not meet the minimum lead days requirement will not be accepted.

      • If you are creating “CCD” sets (To/from Corporate Accounts), you can select the Send zero $ on check box to allow transactions with a zero dollar amount to be sent from each new set.

        • Note: The following Approve and/or Approve andRelease check boxes display if you are assigned Approval and Release ACH rights (refer to the Adding a New User section) and if approvals are required for the type of ACH sets you are creating (refer to the Editing Company Setup Data section).

      • Select the Approve check box to approve each new set immediately,
        OR

      • Select both the Approve and the Release check box to approve and release each new set immediately.

    2. If the Choose Company dropdown list displays with the All Companies default, select the name of a subsidiary company to create each new ACH set for a specific company.

    3. Select the check box next to the Name of each template that you want to use to create an ACH set. You can click the link listed for the name of any template to view detailed data describing the template.

    4. Even if you defined data/options for new ACH sets as described in step 2a, after you select a template to create a new set, you can enter data for the new set in the Effective Date, Send Zero $, Approve, and/or the Approve and Release fields on the same row as the selected template. Refer to step 2a for a description of each field.

    5. Click Apply to Selected to apply the specified data and options when each set is created from a selected template.

    6. Click Save to save the data/options and go to the next step or Cancel to return to the Manage Active ACH page.

  3. The ACH – Create Multiple ACH Confirmation page displays, listing summary data for the new sets including each template used to create a set, the Effective Date and options in each set, the Company that applies to each set (if applicable), and the Status of each set. Click Done to return to the Manage Active ACH page.

You must have the Add ACH Transactions right (defined as described in the Adding a New User section) to perform this procedure.

  1. Click Create an ACH at the top of the Manage Active ACH page.

  2. When the ACH – Create a New ACH page displays:

    1. If the Company (or Credit Union) dropdown list displays with the All Companies default, select the name of a subsidiary company or credit union to create each new ACH set for a specific company/credit union.

    2. In the Create dropdown list, select An ACH.

    3. Select the appropriate ACH type in the ACH Type dropdown list. The available types are described in the ACH Types section. Specific types are selected for your company/credit union as described in the Editing Company Setup Data section.

    4. Click Create.

  3. When the Step 1 Description page displays:

    Note: All of the fields marked with an asterisk are required. The Ach Type field displays the type selected in the previous step.

    1. Type a Name and an optional Description for the new ACH set.

    2. If the Company or Credit Union dropdown list displays, select the name of the appropriate subsidiary company or credit union for which you are creating the ACH set.

    3. If the Offset Account field displays, select the account to be used for the debit/credit offset.

    4. Select the appropriate Same Day option from the dropdown. The Not Same Day (default) option indicates the ACH set uses standard ACH processing. The other Same Day options indicate the cutoff times the financial institution defined for releasing batches for Same Day ACH processing. If the batch is created after the cutoff times, only the Not Same Day option displays and the batch is automatically considered a standard (not same day) batch.

      5. Note: The What is Same Day? link opens a popup with general information about Same Day ACH processing.

    5. If appropriate, select or clear the Set security to sensitive check box to indicate that only users with Sensitive ACH rights can access the ACH set (refer to the Adding a New User section).

    6. When you are creating a type of “CCD” set (e.g., a To/from Corporate Accounts, Child Support, Federal Taxes or State Taxes set), you can select or clear the Send zero dollar check box to allow transactions with a zero dollar amount to be sent from the new set.

    7. If appropriate and if this field displays, type addenda information that will be appended to all the transactions in the new set in the Addenda for all field. Click the eraser icon to clear the addenda data from all the transactions.

    8. In the Effective Date field, type the effective date for the new set in the format MM/DD/YYYY or click the calendar icon to find a date.

      9. Note: Debit and credit transactions are created for the set based on the number of days your financial institution has defined for On-Us and Transit, Debit, and Credit lead days. An effective date that does not meet the minimum lead days requirement will not be accepted.

    9. Click Continue to go to the next step or Cancel to return to the Manage Active ACH page.

    4. Note: All of the fields marked with an asterisk are required. The ACH Type field displays the type selected in the previous step.

  4. On the Step 2 Transaction Details page:

    1. Perform any of the following actions to add, edit, or delete transactions on this page. If you are creating a “CCD” set to pay corporate Federal or State taxes, the transaction fields are replaced by tax ID, payment code, receiving DFI company, tax period, and amount fields. Separate fields display for a “CCD” template created to pay Child Support such as DFI account number and ID, company name, payment amount, FIPS code, and other ID fields.

      Note: When a transaction is added or changed, an error message displays under the transaction row if an item limit defined for ACH transactions is exceeded.

      To …

      Go to this section…

      Import transactions

      Importing ACH Transactions

      Import amounts for transactions

      Importing ACH Transaction Amounts

      Add transactions

      Adding ACH Transactions

      Find a routing number for any transaction

      Finding Routing Numbers

      Validate all the routing numbers

      Validating Routing Numbers

      Find transactions

      Finding Transactions

      Edit transactions

      Editing ACH Transactions

      Append information to a transaction

      Adding a Transaction Addendum Record

      Delete a transaction

      Deleting a Transaction

    2. Click Save to save all the new transaction data and go to the next step, Back to return to the Step 1 page to change the descriptive data for the new ACH set, or Cancel to return to the Manage Active ACH page.

  5. On the Step 3 Confirmation page below the “Your ACH has been saved” message, you can:

    1. Select the Save as template check box to save the new ACH set with all the transaction data as a template.

    2. If appropriate, you can also either:

      • Select the Approve check box to approve the new set immediately,
        OR

      • Select both the Approve and Release check boxes to approve and release the new set immediately. (Do not check Release without Approve.)

      3. Note: The Approve and/or Release check boxes display if you are assigned Approval and Release ACH rights (refer to the Adding a New User section) and if approvals are required for the type of ACH sets you are creating (refer to the Editing Company Setup Data section).

    3. Click Done to complete the process to create the new ACH set.

You must have the Add ACH Transactions right (defined as described in the Adding a New User section) to perform this procedure when either the Awaiting Approval or the Awaiting Release tab is selected.

  1. In the Actions column on the same row as the ACH set that you want to copy:

    1. Click the down arrow in the column.

    2. In the dropdown list of actions, select Copy.

    3. Click Go at the bottom of the dropdown list.

  2. When the ACH – Copy ACH, Step 1 Description page displays with descriptive data for the selected ACH set:

    Note: All fields marked with an asterisk are required. The data in the ACH Type along with the Company and Offset Account fields (if they display) cannot be changed.

    1. Type a Name and optional Description for the ACH set.

    2. If appropriate, select the Set security to sensitive check box to indicate if only users with Sensitive ACH rights can access the ACH set (refer to the Adding a New User section). This check box only displays if the ACH set was not created from a template.

    3. If you are editing a type of “CCD” set (e.g., a To/from Corporate Accounts, Child Support, Federal Taxes or State Taxes set), you can select the Send zero dollar check box to allow transactions with a zero dollar amount to be sent from the set.

    4. If appropriate and if this field displays, type new addenda information that will be appended to all the transactions in the ACH set in the Addenda for all field. Click the eraser icon to clear the addenda data from all the transactions.

    5. In the Effective Date field, you can change the effective date for the ACH set or click the calendar icon to select a different date.

      6. Note: Debit and credit transactions are created for the ACH set based on the number of days your financial institution has defined for On-Us and Transit, Debit, and Credit lead days. An effective date that does not meet the minimum lead days requirement will not be accepted.

    6. Click Continue to go to the next step or Cancel to return to the Manage Active ACH page.

  3. On the Step 2 Transaction Details page:

    1. Perform any of the listed functions to change transactions for the ACH set on this page. If you are creating a “CCD” set to pay corporate Federal or State taxes, the transaction fields are replaced by tax ID, payment code, receiving DFI company, tax period, and amount fields. Separate fields display for a “CCD” template created to pay Child Support such as DFI account number and ID, company name, payment amount, FIPS code, and other ID fields. These fields can also be changed.

      Note: If it displays, only the Addenda field at the top of the page can be changed. When a transaction is added or changed, an error message displays if an item limit for ACH transactions is exceeded. Item limits are defined as described in the Editing Company Setup Data section.

      To …

      Go to this section…

      Import transactions

      Importing ACH Transactions

      Import amounts for transactions

      Importing ACH Transaction Amounts

      Add transactions

      Adding ACH Transactions

      Find a routing number for any transaction

      Finding Routing Numbers

      Validate all the routing numbers

      Validating Routing Numbers

      Find transactions

      Finding Transactions

      Edit transactions

      Editing ACH Transactions

      Append information to a transaction

      Adding a Transaction Addendum Record

      Delete a transaction

      Deleting a Transaction

    2. Click Save to save all the transaction data on the page and go to the next step, Back to return to the Step 1 page to change the descriptive data for the ACH set, or Cancel to return to the Manage Active ACH page.

  4. On the Step 3 Confirmation page below the “Your ACH has been saved” message, you can:

    1. If appropriate, you can either:

      2. Note: The following Approve and/or Release check boxes display if you are assigned Approval and Release ACH rights (refer to the Adding a New User section) and if approvals are required for the type of ACH sets you are creating (refer to the Editing Company Setup Data section).

      • Select the Approve check box to approve the copied set immediately,
        OR

      • Select both the Approve and the Release check box to approve and release the copied set immediately. (Do not check Release without Approve.)

    2. Click Done to complete the process to copy the ACH set.

You can create an ACH batch that is automatically generated ahead of time according to the date, frequency, and number of occurrences specified. The ACH batch is generated by a recurring ACH template The current business approval and release processes for ACH recurring transactions are identical to those for standard ACH transactions.

If your business uses ACH Recurring Batches, you can view a list of them:

  1. Click View Recurring Batches at the top of the Manage Active ACH page.

  2. The View Recurring Batches page displays a list of ACH recurring batches. The Remaining Recurrences column shows the number of batch recurrences left to create according to the total number of recurrences set for that particular batch.

  3. Click Cancel to exit the View Recurring Batches page.

Note: Recurring batches are indicated by True in the Recurring column in the Manage Active ACH tables.

This process can be used to import a NACHA compliant file created using separate software or exported from Business Online Banking (refer to Exporting a NACHA File with ACH Set Data). Credit transactions cannot be imported for ARC, BOC, POP, RCK, TEL or WEB transaction sets. Each type of ACH set is described in the ACH Types section.

Note: The error messages that may appear when a NACHA file is imported are described in the Import NACHA File Errors section.

  1. Click Import NACHA at the top of the Manage Active ACH page.

  2. When the ACH – Import NACHA page displays:

    1. If the Company or Credit Union dropdown list displays, you can select the name of a subsidiary company or a credit union to import the NACHA file for a specific company/credit union.

    2. If the Offset Account field displays, you can select an account to be used for the debit/credit offset.

    3. Type the network path and name for the NACHA file in the Select an ACH File field or click Browse to find the file on your network.

    4. Click Continue to go to the next step or Cancel to return to the Manage Active ACH page.

  3. The Step 1 Import Options page lists the name of each ACH set in the NACHA file with the Effective Date for the set. On this page:

    1. To import the ACH sets as templates, select the Import All Templates check box.

    2. To import all the ACH sets as new sets, select the Import All ACH check box.

    3. To change the effective date for all the sets listed on the page:

      • In the Effective Date for All field, type the date in the format MM/DD/YYYY or click the calendar icon to find the date.

      • Click Apply to apply the new date to all the sets.  

    4. To import one or more ACH sets as templates, select the Import Template check box in the row identifying each set.

    5. To import one or more ACH sets as new sets, select the Import ACH check box in the row for each set.

    6. Click Continue to go to the next step or Cancel to return to the Manage Active ACH page.

  4. The Step 2 Import Details page displays checkmarks with the ACH Name of each ACH set that will be imported as either a template or a new set, along with the Effective Date for each set.

    1. You can edit the ACH Name listed for any set.

    2. If appropriate, you can also edit the Effective Date for any set.

    3. Click Continue to go to the next step, Back to return to the Step 1 Import Options page, or Cancel to return to the Manage Active ACH page.

  5. The Step 3 Confirmation page lists each ACH template and set that will be imported or added from the NACHA file. The data for each template includes its Name and dollar amounts for the TotalWithdrawals and Total Deposits. The ACH set data includes the same information with the Effective Date for each set. Click Done to import all of the data into Business Online Banking.

When the Manage Active ACH page initially displays, the Active ACH tab is selected with summary data for all active ACH transaction sets (i.e., sets that do not have a Processed or Confirmed Rejected status) listed on one or more pages. You can view different sets as follows:

  1. If your business has subsidiary companies, a Choose Company or Credit Union dropdown list displays at the top of the page with the All Companies (or Credit Unions) default selected. To view ACH sets for one subsidiary company or credit union only, select its name in the dropdown list.

  2. To select the columns listed on the page:

    1. Click Choose Columns. The Choose Columns pop-up displays.

    2. Select or clear the columns you want to appear on the page. The Name and Effective Date columns always display and are not included in the list.

    3. Click Save to save the selected columns or Cancel to return to the page without changing the columns.

  3. When the Active ACH tab is selected to display data for all active ACH sets, the number of sets is shown in parentheses on the tab. Click any of the remaining tabs to view subsets of the active ACH sets as follows:

    1. To view only ACH sets with a Status of Unapproved or Part Approved (indicating only one of two required users has approved the set), click the Awaiting Approval tab.

    2. To view approved ACH sets that are waiting to be released, click the Awaiting Release tab.

    3. Click the Processing tab to view ACH sets with a Status of Released or Processing that are currently being processed by your financial institution.

    4. Click the Rejected tab to view all the ACH sets rejected by your financial institution during processing.

  4. To view detailed data for any ACH set listed on the Manage Active ACH page:

    1. Click the name of the ACH set identified in the Name column. The ACH – View an ACH page displays with detailed data describing the set and all the transactions in the set.

    2. To return to the Manage Active ACH page, click Return to List.

  5. If multiple pages of ACH sets are available, use the page controls at the bottom of the Manage Active ACH page to move backward or forward between pages, enter a specific page to display, or change the number of ACH sets listed on each page.

  1. Click any column header listed on the page, except for Actions, to sort the ACH sets by the values in the column. For example, click the Name header to sort sets by the values in the Name column. The direction of the sort (ascending/descending) is indicated by the up/down indicator next to the header.

  2. To change the direction of a sort, click the column header again.

    3. Note: When a column header is initially clicked to sort ACH sets by the values in the column, the data sorts in ascending order by the values. Click the header again to sort the sets in descending order.

If you have the Edit ACH Transactions right (refer to the Adding a New User section), you can edit an ACH set with a status of Unapproved or Part Approved under the Awaiting Approval tab or with a status of Approved under the Awaiting Release tab.

Note: After an ACH set with a status of Approved is edited, the status of the set is changed to Unapproved and the set is moved from the Awaiting Release to the Awaiting Approval tab.

  1. In the Actions column on the same row as the ACH set:

    1. Click the down arrow in the column.

    2. In the dropdown list of actions, select Edit.

    3. Click Go at the bottom of the dropdown list.

  2. When the ACH – Edit an ACH, Step 1 Description page displays with descriptive data for the selected ACH set:

    Note: All fields marked with an asterisk are required. The data in the ACH Type field cannot be changed.

    1. If appropriate, edit the Name and optional Description for the ACH set.

    2. If the Company or Credit Union dropdown list displays, you can select the name of a different company or credit union for the ACH set.

    3. When the Offset Account field displays, you can select another account to be used for the debit/credit offset.

    4. If appropriate, change the cutoff time from the Same Day dropdown.

    5. If appropriate, select or clear the Set security to sensitive check box to indicate if only users with Sensitive ACH rights can access the ACH set (refer to the Adding a New User section). This check box only displays if the ACH set was not created from a template.

    6. If you are editing a type of “CCD” set (e.g., a To/from Corporate Accounts, Child Support, Federal Taxes or State Taxes set), you can select or clear the Send Zero dollar check box to allow transactions with a zero dollar amount to be sent from the set.

    7. If appropriate and if this field displays, type new or changed addenda information that will be appended to all the transactions in the ACH set in the Addenda for all field. Click the eraser icon to clear the addenda data from all the transactions.

    8. In the Effective Date field, you can change the effective date for the ACH set or click the calendar icon to select a different date.

      9. Note: Debit and credit transactions are created for the ACH set based on the number of days your financial institution has defined for On-Us and Transit, Debit, and Credit lead days. An effective date that does not meet the minimum lead days requirement will not be accepted.

    9. Click Continue to go to the next step or Cancel to return to the Manage Active ACH page.

  3. On the Step 2 Transaction Details page:

    1. Perform any of the functions listed below to change transactions for the ACH set on this page. If you are creating a “CCD” set to pay corporate Federal or State taxes, the transaction fields are replaced by tax ID, payment code, receiving DFI company, tax period, and amount fields. Separate fields display for a “CCD” template created to pay Child Support such as DFI account number and ID, company name, payment amount, FIPS code, and other ID fields. These fields can also be changed.

      Note: When a transaction is added or changed, an error message displays if an item limit for ACH transactions is exceeded. Item limits are defined as described in the Editing Company Setup Data section.

      To …

      Go to this section…

      Import transactions

      Importing ACH Transactions

      Import amounts for transactions

      Importing ACH Transaction Amounts

      Add transactions

      Adding ACH Transactions

      Find a routing number for any transaction

      Finding Routing Numbers

      Validate all the routing numbers

      Validating Routing Numbers

      Find transactions

      Finding Transactions

      Edit transactions

      Editing ACH Transactions

      Append information to a transaction

      Adding a Transaction Addendum Record

      Delete a transaction

      Deleting a Transaction

    2. Click Save to save all the transaction data on the page and go to the next step, Back to return to the Step 1 page to change the descriptive data for the ACH set, or Cancel to return to the Manage Active ACH page.

  4. On the Step 3 Confirmation page below the “Your ACH has been saved” message, you can:

    1. If appropriate, you can either:

      2. Note: The following Approve and/or Release check boxes display if you are assigned Approval and Release ACH rights (refer to the Adding a New User section) and if approvals are required for the type of ACH sets you are creating (refer to the Editing Company Setup Data section).

      • Select the Approve check box to approve the edited set immediately,
        OR

      • Select both the Approve and the Release check box to approve and release the edited set immediately. (Do not check Release without Approve.)

    2. Click Done to complete the process to edit the ACH set.

The Reversal feature allows you to reverse all of the transactions in an ACH set with an ACH type of “CCD” (To/from Corporate Accounts) or “PPD” (To/from Personal Accounts). There are also a number of limitations that apply to this feature as described in the Using the ACH Transaction Reversal Feature section.

You can reverse the transactions in an ACH set with a status of either Unapproved or Part Approved under the Awaiting Approval tab or with a status of Approved under the Awaiting Release tab.

  1. In the Actions column on the same row as the ACH set that you want to reverse:

    1. Click the down arrow in the column.

    2. In the dropdown list of actions, select Reverse.

    3. Click Go at the bottom of the dropdown list.

  2. When the ACH – Reverse ACH, Step 1 Description page displays with descriptive data for the selected ACH set:

    Note: All of the fields marked with an asterisk are required. The data in the ACH Type, Company, and Offset Account fields cannot be changed.

    1. REV displays as a prefix for both the Name and optional Description for the new (reversed) ACH set. Also, the current date displays in the format YYYYMMDD after the Description (for example, REV Payroll 20110628). You can change the Name and Description.

    2. If appropriate, select or clear the Set security to sensitive check box to indicate if only users with Sensitive ACH rights can access the ACH set (refer to the Adding a New User section). This check box only displays if the ACH set was not created from a template.

    3. If appropriate and if this field displays, type new or changed addenda information that will be appended to all the transactions in the ACH set in the Addenda for all field. Click the eraser icon to clear the addenda data from all the transactions.

    4. In the Effective Date field, you can change the effective date for the ACH set or click the calendar icon to select a different date.

    5. Click Continue to go to the next step or Cancel to return to the Manage Active ACH page.

  3. On the Step 2 Transaction Details page, note that all the transactions in the original ACH set are reversed (i.e., each Deposit dollar amount is moved to the Withdrawal column and vice versa). When this page displays, you can:

    1. Perform any of the following functions to add, edit, or delete transactions:

      Note: When a transaction is added or changed, an error message displays under the transaction row if an item limit defined for ACH transactions is exceeded.

      To …

      Go to this section…

      Import transactions

      Importing ACH Transactions

      Import amounts for transactions

      Importing ACH Transaction Amounts

      Add transactions

      Adding ACH Transactions

      Find a routing number for any transaction

      Finding Routing Numbers

      Validate all the routing numbers

      Validating Routing Numbers

      Find transactions

      Finding Transactions

      Edit transactions

      Editing ACH Transactions

      Append information to a transaction

      Adding a Transaction Addendum Record

      Delete a transaction

      Deleting a Transaction

    2. Click Save to save all the transaction data on the page and go to the next step, Back to return to the Step 1 page to change the descriptive data for the reversed ACH set, or Cancel to return to the Manage Active ACH page.

  4. On the Step 3 Confirmation page below the “Your ACH has been saved” message, you can:

    1. Select the Save as a template check box to save the reversed ACH set with all the transaction data as a template.

    2. If appropriate, you can also either:

      • Select the Approve check box to approve the set immediately,
        OR

      • Select both the Approve and the Release check box to approve and release the set immediately. (Do not check Release without Approve.)

      3. Note: The Approve and/or Release check boxes display if you are assigned Approval and Release ACH rights (refer to the Adding a New User section) and if approvals are required for the type of ACH sets you are creating (refer to the Editing Company Setup Data section).

    3. Click Done to complete the process to create the reversed ACH set.

You can delete any ACH set(s) with a status of Unapproved or Part Approved under the Awaiting Approval tab.

  1. Choose each ACH set to be deleted by selecting the small box next to the Name of the set. You can also select the small box next to the Name column header to select all of the sets for deletion.

  2. Click Delete.

  3. When the Confirmation page displays, click YES-DELETE to confirm the deletion or NO to stop this process.

Perform the following procedure to approve and release an ACH set for processing by your financial institution. After an ACH set is released, it can no longer be edited or reversed. If an ACH set is released in error, you must notify your financial institution. The set is returned to your business or credit union if your financial institution has not started to process the set.

Note: Business users can receive email notifications when ACH batches are released in Business Online Banking. If multiple batches are released during the day, multiple notifications will be generated. This feature is enabled by entering email addresses in the ACH Release Email field on the Company Set up page (refer to the Editing Company Setup Data section).

To perform this procedure, you must be assigned Approval and Release ACH rights (refer to the Adding a New User section). The approval process is not required for each type of ACH set where “0” is entered in the Approvals Required field on the Company Set up page for the set (refer to the Editing Company Setup Data section). This type of set is immediately listed under the Awaiting Release tab and only needs to be released.

Note: The error messages that may display when an ACH set is approved or released are described in the ACH Errors section.

  1. Click the Awaiting Approval tab to view all the ACH sets with a Status of Unapproved or Part Approved (if only one of two required users has approved a set).

  2. Select the check box next to the Name of an ACH set. You can also choose more than one set, or select the check box next to the Name column header to choose all of the sets awaiting approval.

  3. To approve the selected sets, click Approve. If another user is required to approve a set, the Status of the set is changed to Part Approved and the set remains listed under the Awaiting Approval tab. If only one user is required to approve a set or you are the second user approving the set, its Status is changed to Approved and the set is listed under the Awaiting Release tab.

    Note: After a set is approved, you can select the check box next to the Name of the set and click Unapprove to reverse the process.

  4. To both approve and release the selected sets, click Approve & Release. If another user is required to approve a set, the Status of the set is changed to Part Approved and the set remains listed under the Awaiting Approval tab. If only one user is required to approve a set or you are the second user approving the set, its Status is changed to Released and the set is listed under the Processing tab.

  5. If you approved a set but did not release it, you can release it as follows:

    1. Click the Awaiting Release tab to view all sets with a Status of Approved.

    2. Choose the set you want to release by selecting the small box next to the Name of the set. You can also choose more than one set, or click the small box next to the Name column header to select all the sets for release.

    3. To release the selected sets, click Release. The Status of each set changes to Released and the set is listed under the Processing tab.

      4. Note: After one or more sets are selected, you can also click Unapprove to change the Status of each set to Unapproved or Part Approved. Each set is then listed under the Awaiting Approval tab.

If your financial institution rejects an ACH set during processing, the set is listed under the Rejected tab on the Manage Active ACH page with a status of Rejected. The reason why the set was rejected may also display on a highlighted line below the set. To confirm the rejection of one or more sets:

  1. Click the Rejected tab to view all sets with a Status of Rejected.

  2. Choose one or more sets by selecting the small box next to the Name of each set. You can also click the small box next to the Name column header to select all of the rejected sets.

  3. Click Confirm Reject.

You can export all of the data contained in an ACH set to create a backup copy of the set in the NACHA format. This procedure can be performed for an ACH set with a status of Unapproved or Part Approved listed under the Awaiting Approval tab or a set with a status of Approved under the Awaiting Release tab on the Manage Active ACH page.

Note: This procedure cannot be performed for a set with an ACH type of Child Support, Federal Taxes, or State Taxes.

  1. In the Actions column on the same row as the ACH set:

  2. Click the down arrow in the column.

  3. In the dropdown list of actions, select Export ACH.

  4. Click Go at the bottom of the dropdown list.

  5. When a File Download window prompts you to open or save the export file, click Save, then name and save the file to a selected location.

For considerations that apply after you create the export file, refer to the ACH Export Files section.

You can export all of the data contained in an ACH set to create a backup copy of the set in the comma separated (CSV) format. This procedure can be performed for an ACH set with a status of Unapproved or Part Approved listed under the Awaiting Approval tab or a set with a status of Approved under the Awaiting Release tab on the Manage Active ACH page.

Note: This procedure cannot be performed for a rejected ACH set (with a Status of Rejected) or a set with an ACH type of Child Support, Federal Taxes, or State Taxes.

  1. In the Actions column on the same row as the ACH set:

  2. Click the down arrow in the column.

  3. In the dropdown list of actions, select Export CSV.

  4. Click Go at the bottom of the dropdown list.

  5. When a File Download window prompts you to open or save the export file, click Save, then name and save the file to a selected location.

For considerations that apply after you create the export file, refer to the ACH Export Files section.

  1. Click the Print icon at the top of the page.

  2. On your workstation’s print menu, make the appropriate selections and click Print. You can print only the current page of ACH data, or all the data if there are multiple pages.